2. Quality and Quality improvement is every associates responsibility and ultimate goal – from the board of directors to apprentices.

3. Our directives, processes, systems and goals are based on requirements from international standards, customer expectations, our knowledge and experience. Knowledge of and compliance with these directives and processes is the foundation of our quality.

4. Quality means doing the detail from the beginning, thus preventing failures in the end. Continuous improvement of the quality of processes lowers costs and increases productivity.

5. Avoiding failures is more important than eliminating defects. We apply methods and tools for preventive quality assurance systematically, learn from mistakes and eliminate their root causes without delay.

6. Our suppliers contribute substantially to the quality of our products and services. Therefore our suppliers must live up to the same high quality standards we have adopted.

Environmental protection principles

Environmental protection is a corporate principle
Observance of environmental protection is one of our corporate principles. The quality of our products, profitability and environmental protection are equal-ranking goals for us.

Reduction of impacts upon the environment
Environmental protection affects all corporate processes and actions. The primarily concerns all aspects of economic consumption of resources as well as prevention of malfunctions, including minimisation of their effects.

Employees' sense of responsibility
Environmental protection is the responsibility of every employee. It is an executive duty to create and promote each employee's sense of responsibility for the environment.

Continuos improvement
We are working upon maintaining and reducing the potential effects of our overall corporate trading operations upon the environment as part of a continuous improvement process.

Legality
Laws and regulations concerning environmental protection are to be strictly complied with.

Environmental technology
We utilise the best available technology to protect the environment with due regard to economic aspects.

Environmental protection management
We have an environmental protection management system which we continuously develop. This includes an organisation that has clear jurisdictions and defined task delegation.

Suppliers
We bindingly incorporate contractors and suppliers into our environmental protection operations.

Public relations
We maintain a co-operative relationship with government departments and an open dialogue with employees and the public.

Environment controlling
We regularly check that these principles are being adhered to and examine the effectiveness of our environmental protection management system. Results of these checks are evaluated. We immediately implement and improvements that may be necessary.